Contact us - Travel Inside Morocco

Get in Touch with Our Travel Experts

Whether you are looking for a bespoke desert trek, a grand tour of the Imperial Cities, or simply need more information before you travel, we are here to help. Send us a message with your details, and let’s start planning your journey.

FAQ

How do I book a tour, and what are the payment terms?

To secure your reservation, we require a percentage deposit (payable via PayPal or Credit Card) at the time of booking. The remaining balance can be paid in cash (Euros, US Dollars, or Moroccan Dirhams) to your driver upon pick-up at the start of your tour. You may also choose to pay the full amount in advance via card or PayPal, though a standard transaction fee may apply.

What is your cancellation policy?

We understand that travel plans can change. Generally, if you cancel well in advance (two months or more), you will receive a full refund. Cancellations made closer to the departure date may be subject to partial refunds or fees, while last-minute cancellations within a week of the tour are typically non-refundable. Please contact us as soon as possible if you need to adjust your dates.

Can I change or modify my private itinerary?

Absolutely. Our private tours are fully flexible. We want your trip to be perfect, so if you wish to adjust your itinerary, simply let us know. We kindly request that any significant changes be communicated at least two weeks before your tour begins so we can make the necessary arrangements with hotels and guides.

Is Morocco a safe destination for tourists?

Yes, Morocco is considered a very safe destination for travelers. The country has a low crime rate, and Moroccan people are globally renowned for their warmth and generous hospitality.

Are there physical restrictions for certain activities?

Our tours are designed to be enjoyed by everyone, but certain activities require a basic level of fitness. For example, we advise against camel trekking for pregnant women, individuals who have recently undergone surgery, those with severe back issues, or travelers over the age of 70. We can always arrange comfortable 4×4 transportation to the desert camps as a great alternative!

What essential items should I pack?

We recommend packing comfortable, sturdy walking shoes for exploring medinas and ancient ruins. Bring a hat, high-SPF sunscreen, a reusable water bottle, and your camera. If your tour includes a desert overnight stay, it is crucial to pack warm layers (like a fleece or jacket), as temperatures drop significantly in the Sahara at night.

Tour Customizations & Logistics

Are your tours suitable for families and children? Yes! Morocco is a fantastic family destination. Our guided city tours, desert camps, and activities are highly family-friendly and can be adapted to suit the pace and interests of travelers of all ages.

Can you accommodate special dietary needs? Certainly. Moroccan cuisine is diverse and adaptable. Whether you are vegetarian, vegan, gluten-free, or have specific food allergies, simply inform us at the time of booking, and we will ensure your dietary needs are fully met throughout your journey.

Can we add optional activities to our tour? Yes, adventure awaits! We can easily add optional excursions to your itinerary, such as ATV quad biking, sandboarding down the dunes, or buggy tours in the desert. Just let us know what you are interested in.

Can we do a day trip to the Sahara Desert? Because the true Sahara Desert (like Merzouga or Zagora) is located quite far from major cities—for example, it is over 600 kilometers from Casablanca and involves a long drive over the Atlas Mountains from Marrakech—it cannot be done in a single day. To truly experience the magic of the dunes, we highly recommend a multi-day tour of at least 3 to 4 days.